Our Cancellation Policy
Notice of Cancellation Policy, effective May 1, 2019
Your appointments are important to the team members of M.S. Stylist & Co., and we reserve this time especially for you.
We understand that schedule adjustments are sometimes necessary. As a courtesy, we call or text appointment reminders 48 hours in advance. If you cannot make your appointment, we respectfully request that you notify us at that time, and we will be happy to reschedule your service.
Please understand that when you forget your appointment or when you cancel with little to no notice, we miss the opportunity to fill that appointment time. It also means that other clients may have missed a chance to receive services they have been waiting to schedule. It causes challenges with both planning and scheduling.
Because we reserve our services for you personally, appointments will now be held with a credit card stored securely on file. If the requested 48-hour notice is not provided, a cancellation fee of $25 will be charged. Those who do not cancel in advance and do not show up for their scheduled appointment will be charged a cancellation fee equal to 50% of scheduled services.
Your appointments are important to the team members of M.S. Stylist & Co., and we reserve this time especially for you.
We understand that schedule adjustments are sometimes necessary. As a courtesy, we call or text appointment reminders 48 hours in advance. If you cannot make your appointment, we respectfully request that you notify us at that time, and we will be happy to reschedule your service.
Please understand that when you forget your appointment or when you cancel with little to no notice, we miss the opportunity to fill that appointment time. It also means that other clients may have missed a chance to receive services they have been waiting to schedule. It causes challenges with both planning and scheduling.
Because we reserve our services for you personally, appointments will now be held with a credit card stored securely on file. If the requested 48-hour notice is not provided, a cancellation fee of $25 will be charged. Those who do not cancel in advance and do not show up for their scheduled appointment will be charged a cancellation fee equal to 50% of scheduled services.
