FREQUENTLY ASKED QUESTIONS
General
Q: How do I schedule an appointment?
A: To schedule an appointment online, please click here. To call for an appointment, simply dial (301) 228-0130 option 3.
Q: Do you have a cancellation policy?
A: Yes, we do. Effective May 1, 2019, all clients are responsible for knowing and following our updated cancellation policy, with our thanks.
A: To schedule an appointment online, please click here. To call for an appointment, simply dial (301) 228-0130 option 3.
Q: Do you have a cancellation policy?
A: Yes, we do. Effective May 1, 2019, all clients are responsible for knowing and following our updated cancellation policy, with our thanks.
Hair
Q: What product lines do you offer for hair care?
A: We use Balmain Hair Couture, L’Anza Healing Hair Care, and Deva Curl products.
Q: Do you offer cuts, color, and styling for men?
A: Yes
Q: Should I wash my hair before my appointment?
A: It’s not necessary unless you are a Deva Curl client. If you are a Deva Curl client, please arrive with clean, dry curls.
Q: Can I make an appointment for a DevaCurl haircut?
A: It’s recommended that you use DevaCurl products for at least 1 month before getting a Deva Curl haircut.
Q: Do you accept walk-ins?
A: Our services are by appointment only. We have evening and weekend availability.
A: We use Balmain Hair Couture, L’Anza Healing Hair Care, and Deva Curl products.
Q: Do you offer cuts, color, and styling for men?
A: Yes
Q: Should I wash my hair before my appointment?
A: It’s not necessary unless you are a Deva Curl client. If you are a Deva Curl client, please arrive with clean, dry curls.
Q: Can I make an appointment for a DevaCurl haircut?
A: It’s recommended that you use DevaCurl products for at least 1 month before getting a Deva Curl haircut.
Q: Do you accept walk-ins?
A: Our services are by appointment only. We have evening and weekend availability.
Nails
Q: What type of nail care you offer?
A: We’re proud to use Bio Sculpture, a nail industry leader in all categories: Appearance, Health, Durability, Simplicity and Ease of Application and Removal. In fact, they’ve received a 5-star safety rating in an independent clinical trial.
Q: I’ve heard that some nail salon services can damage my natural nails - is this the case with Bio Sculpture?
A: Bio Sculpture is unique in that it actually strengthens, conditions, and promotes the healthy growth of your natural nails.
A: We’re proud to use Bio Sculpture, a nail industry leader in all categories: Appearance, Health, Durability, Simplicity and Ease of Application and Removal. In fact, they’ve received a 5-star safety rating in an independent clinical trial.
Q: I’ve heard that some nail salon services can damage my natural nails - is this the case with Bio Sculpture?
A: Bio Sculpture is unique in that it actually strengthens, conditions, and promotes the healthy growth of your natural nails.
Weddings
Q: How should hair be prepped for wedding styling?
A: All members of the bridal party should wash their hair the day before the wedding.
Q: Any suggestions for what to wear to the wedding styling appointment?
A: We recommend wearing a button-up shirt to your styling appointment - it’s a real style saver when you go to change into your outfit for the actual wedding.
Q: How should I show up for my wedding makeup application?
A: Please show up with a clean face wearing only moisturizer.
Q: Do you offer airbrush makeup?
A: No, but we do offer hypoallergenic, 100% natural, chemical-free mineral-based products in a variety of brands.
A: All members of the bridal party should wash their hair the day before the wedding.
Q: Any suggestions for what to wear to the wedding styling appointment?
A: We recommend wearing a button-up shirt to your styling appointment - it’s a real style saver when you go to change into your outfit for the actual wedding.
Q: How should I show up for my wedding makeup application?
A: Please show up with a clean face wearing only moisturizer.
Q: Do you offer airbrush makeup?
A: No, but we do offer hypoallergenic, 100% natural, chemical-free mineral-based products in a variety of brands.